Sometimes your iphone can just decided to choose to misbehave and stop sound production either from the outer speaker or using headphone , here is a simple steps to likely solve such problem when it occurs.
1. Switch off the smartphone.
2.press and hold both the power and home buttons until it powers up then release your hands from those buttons.
3.Allow the phone to boot fully , now try playing sound , the problem should have been solved by them, that is all.
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